Terms & Conditions
1 week’s notice is required to receive a full refund on the booking; if less than 1 week notice is given, you are not eligible to receive a refund, the full amount of the reservation will be charged.
Your payment card will be pre-authorised once the cancellation period has expired. No actual payment will be taken until your arrival.
No under 18’s allowed and no single sex parties of more than 2 persons.
Please consider travel insurance to cover late cancellations.
In making a booking with Elim House you are deemed to have accepted the following disclaimer.
I acknowledge the contagious nature of the Coronavirus/COVID-19 (or other similar pandemic viruses reported by the World Health Organisation such as SARS or MERS) (the “Virus”) and that many other public health authorities recommend social distancing.
Whilst Elim House have put in place preventative measures to reduce the spread of any such virus, I acknowledge that Elim House cannot guarantee that I will not become infected with the virus.
I understand that the risk of becoming exposed to and/or infected by the Virus may result from the actions, omissions, or negligence of Elim House and others, including, but not limited to, Elim House staff, other guests and their families.
I voluntarily seek the accommodation services provided by Elim House and acknowledge that I am increasing my risk of exposure to the Virus.
I acknowledge that I must comply with all set procedures to reduce the spread while staying at Elim House. I attest that I will notify Elim House if on arrival:
- I am experiencing any symptom of illness such as cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or loss of taste or smell.
- I have travelled internationally within the last 14 days.
- I have travelled to a highly impacted area in the last 14 days.
- I believe that I have been exposed to someone with a suspected and/or confirmed case of the Virus.
- I have been diagnosed with the Virus, or If I have, I have been cleared as non-contagious by my local public health authority.
- I am following all recommended guidelines as much as possible in limiting my exposure to the Virus.
I hereby agree and release Elim House harmless from, and waive on my behalf and on behalf of my heirs, and any personal representatives, any and all causes of action, claims, demands, damages, costs, expenses and compensation for damage or loss to myself and/or my property that may be caused by any act, or Elim House’s failure to act, or that may otherwise arise in any way in connection with any services received from Elim House.
I understand that this release discharges Elim House from any liability or claim that I, my heirs, or any personal representatives may have against Elim House with respect to any bodily injury, illness, death, medical treatment, or property damage that may arise from, or in connection to, any services received from Elim House. This liability waiver and release extends to Elim House together with all owners, partners, and employees.